Privacy Policy
At Dexvio LLC, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you shop with us. We are committed to being transparent so you can focus on finding the right furniture for your home.
1. Who We Are
Dexvio LLC operates the website https://dexvio.us/ and is an online retailer providing quality furniture across the United States.
- Business: Dexvio LLC
- EIN: 33-4574291
- Email: help@dexvio.us
- Phone: +1 (603) 497-4811
- Address: 2241 S HWY 121 APT 1013, Lewisville, TX 75067
2. Information We Collect
To provide you with a smooth shopping experience, we collect a few types of information:
- Order Information: When you make a purchase, we collect your name, billing/shipping address, payment details, email, and phone number. Note: We do not store your full credit card numbers on our servers.
- Device Information: We automatically collect data like your IP address, browser type, and how you interact with our site to help us improve performance and security.
- Support History: If you contact us for help, we keep a record of that conversation to ensure we provide the best service possible.
3. How We Use Your Data
We use your information strictly for business purposes, including:
- Processing and shipping your furniture orders.
- Preventing fraud and unauthorized transactions.
- Updating you on your order status.
- Complying with legal and tax obligations.
4. Sharing Your Information
We only share your data with essential partners who help us run our business, such as:
- Payment Processors: To securely handle your transactions.
- Shipping Carriers: So they know where to deliver your furniture.
- Service Providers: Such as our website platform (WooCommerce) and analytics tools.
đźš« We do NOT sell your personal information to third parties.
5. Your Rights & Choices
Depending on where you live (such as California), you may have the right to access, correct, or delete the personal data we hold. You can also opt out of any marketing emails at any time. To exercise these rights, just reach out to us at help@dexvio.us.
6. Security & Cookies
- Security: We use industry-standard SSL encryption and secure servers to keep your data safe.
- Cookies: We use cookies to remember what’s in your cart and to see how visitors use our site. You can disable cookies in your browser settings, though some site features may stop working.
7. Children’s Privacy
Our website is not intended for anyone under the age of 13. We do not knowingly collect information from children.
8. Contact Our Privacy Team
If you have any questions about this policy or how we handle your data, please contact us:
Dexvio LLC Email: help@dexvio.us
Phone: +1 (603) 497-4811
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)
